All orders are handmade to order. Please allow 3–7 business days for processing before shipping.

Product Care

At Arukah Essentials, every product is handcrafted in small batches with pure botanical ingredients and no synthetic preservatives. Because our formulas are as close to nature as possible, a little extra care goes a long way in keeping them fresh and effective.*

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**Heat & Summer Storage**

Many of our products are made with natural butters, waxes, and oils that respond to temperature — just like nature intended. During warm months or in hot environments, you may notice your products soften, shift in texture, or in some cases liquefy. This is completely normal and does not affect the quality, safety, or effectiveness of your product.

Products most sensitive to heat:
- Arukah Balance Balm
- Arukah Tallow Balm
- Pain Ease Body Butter
- Organic Body Balm
- Blue Tansy Face Cream



**If your product melts or softens:**
Simply place it in the refrigerator for 30–60 minutes or until it returns to its normal consistency. For roll-ons, store upright in a cool spot. The product is still perfectly good to use.

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**General Storage Tips**

- Store all products in a **cool, dry place** away from direct sunlight and heat sources
- Keep lids and caps tightly closed when not in use
- Avoid storing products in a hot car, near a window, or in a steamy bathroom for extended periods
- The refrigerator is always a safe storage option for balms and butters, especially in summer months

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**Shelf Life**

All Arukah Essentials products have a shelf life of **6 months or more** when stored properly. To get the most out of your products, store them away from heat, light, and moisture. Because we use no artificial preservatives, proper storage is the key to keeping your products fresh and effective.

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**Shipping in Warm Weather**

During summer months we take extra care in packing your order. However, please be aware that products may arrive softened due to heat during transit. Rest assured this does not affect product quality. Simply refrigerate upon arrival if needed and your product will return to its normal consistency.

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**Patch Test Reminder**

We recommend performing a patch test before using any new product, especially if you have sensitive skin. Apply a small amount to the inside of your wrist or elbow and wait 24 hours before full use. Discontinue use if irritation occurs.

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**Questions?**

If you ever have concerns about your product's condition or have questions about storage, don't hesitate to reach out. We stand behind everything we make.